Comments on: mvelopes.com http://existence.com/blog/2007/01/26/mvelopescom/ an entrepreneur's blog by Owen Johnson Tue, 18 Nov 2008 19:24:27 -0800 hourly 1 http://wordpress.org/?v=3.0 By: Chris http://existence.com/blog/2007/01/26/mvelopescom/comment-page-1/#comment-12883 Chris Wed, 26 Sep 2007 02:56:31 +0000 http://existence.com/blog/2007/01/26/mvelopescom/#comment-12883 Rich, Just be glad that you did cancel before the 30-day trial expired. I was out of town the week that mine expired and was planning on cancelling due to the fact that their product does not work properly with my bank's two-factor authentication scheme. I have been forced to "chat" online with two separate customer support reps because they have no real product support (e.g. - a live person). Long story short, they will not refund my money because they say it is my bank's issue. Nothing like "passing the buck" and letting the customer pay the toll for it. I have used several personal finance software packages and this one doesn't even close to the others with respect to budgeting. Buyer beware! Rich,

Just be glad that you did cancel before the 30-day trial expired. I was out of town the week that mine expired and was planning on cancelling due to the fact that their product does not work properly with my bank’s two-factor authentication scheme.

I have been forced to “chat” online with two separate customer support reps because they have no real product support (e.g. – a live person). Long story short, they will not refund my money because they say it is my bank’s issue. Nothing like “passing the buck” and letting the customer pay the toll for it.

I have used several personal finance software packages and this one doesn’t even close to the others with respect to budgeting.

Buyer beware!

]]> By: Owen Johnson http://existence.com/blog/2007/01/26/mvelopescom/comment-page-1/#comment-893 Owen Johnson Fri, 23 Feb 2007 04:22:32 +0000 http://existence.com/blog/2007/01/26/mvelopescom/#comment-893 The credit card signup, although annoying, was not the main problem. I was more frustrated by the fact that I had to call to cancel. The credit card signup, although annoying, was not the main problem. I was more frustrated by the fact that I had to call to cancel.

]]> By: Rich http://existence.com/blog/2007/01/26/mvelopescom/comment-page-1/#comment-583 Rich Tue, 30 Jan 2007 16:23:11 +0000 http://existence.com/blog/2007/01/26/mvelopescom/#comment-583 Hey Owen - I have always liked your blog posts. Sorry to hear about your experience with the Mvelopes budgeting program. I have used it for several months already and completely hooked on it. Regardless of the interface and the credit card sign up (which is typical for most services) the budgeting program does help manage spending in an effective way. Hope you find something good :) Hey Owen – I have always liked your blog posts. Sorry to hear about your experience with the Mvelopes budgeting program. I have used it for several months already and completely hooked on it. Regardless of the interface and the credit card sign up (which is typical for most services) the budgeting program does help manage spending in an effective way. Hope you find something good :)

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